Privacy Policy
This Privacy Policy explains how Frasers Centrepoint Malls (“we”, “our”, or “us”) collects, uses, and protects information when you access or use our website.
We are committed to respecting your privacy and handling your data responsibly, transparently, and in accordance with applicable data protection laws.
Scope of This Policy
This Privacy Policy applies to all visitors, readers, and users of our website and covers information collected through browsing, analytics, and any interactions with our content.
By using this website, you agree to the practices described in this policy.
Information We Collect
1. Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referring websites or sources
This information is collected through cookies and similar technologies and is used for analytical and performance purposes only.
2. Information You Voluntarily Provide
We may collect information you choose to provide voluntarily, such as when you:
- Contact us through a form or email
- Subscribe to updates or newsletters (if available)
- Submit comments or inquiries
This information is used solely to respond to your request or provide the service you requested.
How We Use Your Information
We use collected information to:
- Operate and maintain the website
- Improve content quality and user experience
- Analyze site usage and performance
- Ensure website security and prevent misuse
- Respond to inquiries or communications
We do not sell, rent, or trade personal data to third parties.
Legal Basis for Processing Data
Where required by law, we process personal data based on one or more of the following legal grounds:
- User consent
- Legitimate interests related to operating and improving the website
- Compliance with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance site functionality, analyze traffic, and improve user experience.
Detailed information about cookies and how to manage them can be found in our Cookie Policy.
Data Sharing and Third Parties
We may use trusted third-party services to support website operations, such as analytics or hosting services.
These third parties may process limited data on our behalf, strictly for operational or analytical purposes and in accordance with applicable data protection standards.
We do not authorize third parties to use collected data for their own marketing purposes.
Data Retention
We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration.
While no online system is completely secure, we take appropriate steps to safeguard the data we process.
Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict data processing
- Withdraw consent where processing is based on consent
Requests related to data protection rights will be handled in accordance with applicable laws.
International Data Transfers
As a globally accessible website, data may be processed in different jurisdictions. Where applicable, we ensure appropriate safeguards are in place to protect data transferred internationally.
Children’s Privacy
This website is not directed at children, and we do not knowingly collect personal data from individuals under the age of 16.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
We encourage users to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our practices.
Any changes will be posted on this page and become effective upon publication.
Acceptance of This Policy
By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.